Let’s get you to the right answer.

Before you order

Tell us about your workload, preferred location and any requirements that are essential to your project.

[email protected]

Your existing service

Include your order number, the affected service and a clear description of the issue.

[email protected]

Billing & cancellation

Questions about an invoice, a renewal, cancellation or a refund? Reference the relevant order.

[email protected]

Privacy & abuse

For abuse, include the affected IP or URL, timestamps and concise evidence. Never send passwords or private keys.

[email protected]

A little context helps.

For an existing service, include your order number and contact us from your billing email address. For technical reports, include the affected service, timestamps with timezone and the relevant error message. Redact secrets and unrelated personal information.

Need to cancel?

Use the subject “Cancellation” or submit the contract withdrawal form. Explain whether you want to stop a future renewal, end an active service or request a refund. These actions can have different consequences for your server and data.

Submit a withdrawal request

Company correspondence.

VastVPS LTD
United Kingdom
[email protected]

The registered office is for company correspondence. It is not a server location or a walk-in support office.

Before you order

Your existing service

Billing & cancellation

Privacy & abuse

A little context helps.

Need to cancel?

Company correspondence.

Your privacy. Your choice.